I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?
Sorry about that! Our system automatically generates a confirmation email and immediately sends it. There are a few common issues:
- You use Gmail and the email has landed in your ‘Promotions’ tab.
- The email somehow landed in your Junk or Spam folder.
- Your order was placed through PayPal. If your PayPal account is associated with a different email address, you’ll likely find it in that inbox.
- You’ve marked one of our emails as Spam. When this happens, our system is forbidden fr...